Shipping charges are calculated based on the delivery type selected, the weight of the products, the destination, and the number of items in your shopping basket. After you enter all the required information in your shopping basket, our system will automatically calculate shipping charges and estimated delivery dates will be calculated.
If you would like your order to start processing on the same day you place your order, then orders should be placed by 9:30 am P.T. Otherwise, the order will not start processing until the following business day. Any order placed on the weekend, or on a holiday, will be processed the next business day on the calendar.
"Estimated delivery dates" include order processing time (1-3 Business days) plus transit time & do not include Holidays.
UPS Ground / USPS Mail
- See estimated delivery dates during check out. The delivery time to APO/FPO addresses varies dramatically. Sometimes delivery can take weeks.
US Air Economy / US Air Express / US Air Expedited
- See estimated delivery dates during check out.
US Postal Service - International Priority & EMS
- Delivery dates will vary depending on your country.
The customer is responsible for all destination problems and costs (i.e. incorrect shipping address, absence of the recipient, duty for international customers, etc.) Orders shipped to PO Box, Hawaii, Alaska, Puerto Rico, American Samoa, Virgin Islands, Guam, Northern Mariana Island, APO, and FPO military addresses or any of the USA Territories will be shipped by USPS regular service only.
Please make sure someone is available to accept your package as certain orders will be sent with a signature required. Unfortunately, this cannot be determined until the package is ready to ship. We do not take customer requests to waive or process with a signature. You as the customer will be responsible for any fees incorporated during this process if the signature is required (Return to the shipper; Address Change; and/or Re-Ship).
♦ Shipping Delays
Delivery schedule date is not guaranteed for the delays due to insufficient information provided by customers, terrorism, riots, strikes, labor disputes; natural disasters such as violent storms, earthquakes, floods, etc.
Incorrect billing and/or shipping information may cause shipping delays, as information must be verified.
Also, the manufacturer may be closed for certain holidays; we do not know ahead of time when they will be open again as it all depends on the manufacturers.
Your order can be delayed if you leave a note in the comment box like 'no signature required' or 'leave it on the doorstep/garage if no one is home' or 'leave it with our neighbor if no one's home' We do not put those memos on the shipping label.
Refused packages, Wrong addresses, and Failed Delivery Attempts
If a package delivery is returned because UPS, FedEx, or USPS made three unsuccessful delivery attempts, wrong address, or the customer refused the package and sent it back to us for any reason, the returned shipping cost will be automatically deducted from the customer's Store Credit or Refund. If you want your order to be shipped back to you again, you may do so by paying the shipping and handling fee again with a "return to shipper fee" which is the amount you paid for the shipping and handling when you first placed the order.
♦ Sales Tax
We apply sales tax on purchases shipped to California.
♦ Import Duty & Taxes
Your package may be subject to import duty and taxes once it reaches your country. You, as the importer of the items, must pay additional charges for customs clearance. We cannot predict what the fee amount will be. Customs policies vary widely from country to country; you should contact your local customs office for further information.